Privacy policy

Privacy Policy & GDPR Statement

Introduction

At Port 57, we are committed to protecting the privacy and security of our customers and users. We understand the importance of personal data and adhere strictly to the General Data Protection Regulation (GDPR) along with other applicable data protection laws. This policy outlines the types of personal data we collect, how it is used, stored, and protected, and the rights of our users in relation to their personal data.

Data Controller

Port 57 is the data controller responsible for your personal data. If you have any questions about this privacy policy or our data protection practices, please contact us at [email protected].

Information We Collect

We collect and process personal data to provide and improve our services. This includes:

  • Personal details (e.g., name, email address) for account management and service provision.
  • Payment information through Nexudus for billing and transactional purposes.
  • Access logs and entry data via KISI for secure door access.
  • Video recordings and online storage details through Nest CCTV and Nest Protect for security and safety purposes.

Use of Personal Data

Your personal data is used for the following purposes:

  • To provide and manage access to our facilities.
  • To process payments and maintain financial records.
  • For security monitoring and protecting our premises.
  • To communicate with you about your account and our services.
  • For internal analysis to improve our services.

Sharing of Personal Data

We share personal data with third-party service providers who perform services on our behalf, including:

  • Nexudus for customer management and payment processing. Their privacy information can be found at Nexudus Privacy Policy Link.
  • KISI for secure door access management. Their Data Processing Agreement is available at KISI DPA Link.
  • Nest for CCTV surveillance and online video storage. Their privacy statement is available at Nest Privacy Statement.

We ensure all third-party service providers are compliant with GDPR and protect the data they process on our behalf.

Data Protection

We implement appropriate technical and organisational measures to protect personal data against unauthorised or unlawful processing, accidental loss, destruction, or damage. This includes encryption, access control, secure data storage, and regular security assessments.

Your Rights

Under the GDPR, you have rights regarding your personal data, including:

  • The right to access your personal data.
  • The right to rectification if your data is inaccurate or incomplete.
  • The right to erasure of your data in certain circumstances.
  • The right to restrict or object to processing.
  • The right to data portability.
  • The right to complain to a data protection authority about our collection and use of your personal data.

For requests or questions regarding your rights, please contact us at [email protected].

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on our website and updating the "last updated" date at the top of this policy.

Contact Us

If you have any questions or concerns about our privacy practices, please contact us at [email protected].

Last Updated: 14 February 2024